Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surfside come from postal codes 33154.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,840 ratings
Thank you!
Problems in the last 24 hours in Surfside, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Surfside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Surfside, Miami-Dade County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Miami, Hollywood, Hialeah, Miramar, Surfside, Sunny Isles Beach, Miami Beach, Miami Gardens, Opa-locka and Pembroke Pines.
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| City | Problem Type | Report Time |
|---|---|---|
 Miami | ||
| Hollywood | TV | |
| Miami | Internet | |
| Miami | Internet | |
| Hialeah | Internet | |
| Miami | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Surfside, Florida
Latest outage, problems and issue reports in Surfside and nearby locations:
- santitøhausen52 (@SaAponte) reported fromPembroke Pines, Florida
@Xfinity so when will outage be fixed? Been out since 8am and no one picks up the phone This is bad 👎
- aly padrino (@alypadrino) reported fromMiami, Florida
All I want to do is watch the game on my phone and these **** *** apps are making me login to xfinity. IDK IT!!!!!
- santitøhausen52 (@SaAponte) reported fromPembroke Pines, Florida
@Xfinity anybody in pembroke pines have wifi outage? 540pm to be repaired by? There goes my workday
- Robert Butler Jr (@robbutlerjr) reported fromNorth Miami, Florida
@Xfinity , the internet has been down all day, and you said it should be on by 7:30. I get a call at 8:00 telling me that my service was restored, and of course it isn't. I can't even speak to someone to say that the router won't turn on! It needs to be replaced! Please help!
- santitøhausen52 (@SaAponte) reported fromPembroke Pines, Florida
Any cable outage in pembroke pines area? @Xfinity
- Coach Alex puss*eldi (@alexpuss*eldi) reported fromDania Beach, Florida
After 20 years as a costumer with @ATT and lack of attention and delays on service (4+ days for repair) I changed for @Xfinity way better service and even cheaper, this is not an advertising is just a costumer relief!
- Chris (@nolimitubl) reported fromCoral Gables, Florida
@xGeooh @japunnese Nope. My building has a monopolized service provider. I’ve tried it all (Verizon comcast ATT). I’m on their best plan paying $100 a month and it’s still unplayable.
- Classic like water 💧 (@MiamisQueen) reported fromCoral Gables, Florida
@comcast explain why one of your customers service reps answered the call and just stayed quiet for two minutes whole time I’m thinking he was setting up the appointment I asked for. When I asked if I needed to call again to get someone else he just replies ok. Who do you hire?!
- Pablo Romero (@Pablo13Madrid) reported fromHollywood Beach Gardens, Florida
Hi, it's Xfinity Assistant.Your service interruption should be resolved by 02/27/2023 05:55 PM (Eastern). We're working quickly to get you up and running again and will text you once your service is restored.Txt help or stop I guess quickly is 5 hours to Xfinity #xfinitysucks
- Belle 🏠REALTOR® | Full-time located in South FL (@BelleFLRealtor) reported fromMiami, Florida
@Xfinity can’t get anyone on the phone!! #xfinity @comcast #help
- 🦋 (@IvorysLove) reported fromParadise Trailer Park, Florida
Can’t even watch snowfall idk where my remote and my app not working @Xfinity
- BlacDrill (@FocusPatience) reported fromDania Beach, Florida
@parmkjassal @Junboy71 I don't believe that internet access is the issue as I have tried Xfinity and T-Mobile without success. As I haven't lost anything, I am not concerned and will wait
- 🧜♀️🌺✨A Shining Knight✨🌺🧜♀️ (@lizabeth_knight) reported fromHollywood Beach Gardens, Florida
@DotPFranL This was me this morning with @Xfinity every expletive in the book, plus some I made up during the non-conversation button pushing. Between the ***** on the recording and the ridiculous (non)assistance via chat, that's 1.5 hrs of my life I will never get back. 🤬😡💩
- Puddinnnnnnnnnnnn (@pudd_innnnnn) reported fromMiramar, Florida
It's been an outage since Friday in Miramar. #xfinity you better pray AT&T don't open up in my area. @Xfinity
- sue tauber (@suetauber) reported fromOjus, Florida
@Xfinity Your service sucks my cable has been out for 4/1/2 hours and cant get a true update when it will be fixed and no internet connection either
- Kevin Amézaga (@kevinamezaga) reported fromMiami, Florida
There are the circles of hell, but if you’ve truly been bad, you have to try installing Comcast Business fiber in a new building for all of eternity.
- Cami (@Bubulina305) reported fromMiami, Florida
@Xfinity scheduling service-interrupting maintenance on the first #NFL weekend during the Dophins game is grounds for switching back to @ATT What was the thought process behind that, @Xfinity ?!
- Harrison Finberg (@harrisonfinberg) reported fromMiami Beach, Florida
‘Just build a neighborhood on the sports complex parking lots.’ Literally will never happen, the city doesn’t want it, Comcast doesn’t want it. It’s not happening sorry. They had 50+ years and built a casino and sports bar
- Tommy Simpson (@_TommySimpson) reported fromCoral Gables, Florida
@BlackFlagMatter Completely write off the series is a mistake. NASCAR needs to utilize it differently. You don’t really lay out any positives or steps forward to the series. I think it needs to help NASCAR create more “regional events” if you will think ARCA/Trucks at IRP while cup/xfinity at big
- Ives Angel Betasha Motivational Community Page.🕊 (@JoeAurelus) reported fromNorland (historical), Florida
My Comcast Internet is slow today. I had to re sign in while posting live.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Joseph T 🐓 (@JosephPond5) reported
@Xfinity is horrible.Every morning that is freezing, Xfinity goes out. Every time.At least @TMobile works in the cold. Get your **** together @XfinitySupport
- Alexander Niehenke (@aniehenke) reported
@peterconte Also my life got a lot better once I decided xfinity AND att will never get another dollar from me
- Lacey ƎviL.𖤐 (@AceOfCups369) reported
@rahsh33m I can promise you the problem lies with xfinity.
- Shimigami (@shimigamiZach) reported
So I bought a @Windows windows 11 @Lenovo Pc. And it won’t connect to my xfinity wifi what a sad joke. It connects to my phone hotspot… but not xfinity wifi. Wow. What a piece of crap. #windows11 #lenovo
- Chipped teETH (@chipped_teeth_) reported
@M4573RCH @comcast What the actual **** 😞
- Kalam 🔅 (@kalamsaysit) reported
@rahsh33m Poor lady probably had to call the 4th time to cancel XFINITY SUCKS
- An OutSpoken NYer (@TriBeCaSurfer) reported
@Xfinity My internet service is about 1/6 of the speed I signed up for. Perhaps it's time to switch providers.
- Kevin J. Speicher (@KevinJSpeicher) reported
I’m not renewing service w/ you & im gkimg back to Xfinity. I deserve a refund tho for your insufficient services.
- Cloudkiller (@TheCloudkiller) reported
@KaraBeyon @Kelvin_Ohi @rahsh33m Lol I feel like you’ve never called into Xfinity before. This **** sucked to deal with when I worked there but being a customer now I get it. The amount of control you have to have to not blow up with the customer service and company as a whole is immense.
- Raquel Cabrera (@RaquelC70387503) reported
@TMobile @TMobileHelp @Delta 📱 Comcast, due to 🏬 of Treasury, review IRS return, ask for auditing information. Than run a 💳background check. Customer service, employmentrequirements.
