The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 522 |
| Houston, TX | 376 |
| Washington, D.C., DC | 243 |
| Philadelphia, PA | 243 |
| Seattle, WA | 236 |
| Atlanta, GA | 209 |
| Denver, CO | 200 |
| San Francisco, CA | 147 |
| Indianapolis, IN | 140 |
| Sacramento, CA | 137 |
| Orlando, FL | 131 |
| Miami, FL | 127 |
| Boston, MA | 124 |
| Detroit, MI | 118 |
| Portland, OR | 113 |
| Minneapolis, MN | 105 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 91 |
| Oakland, CA | 88 |
| Salt Lake City, UT | 83 |
| Littleton, CO | 80 |
| Baltimore, MD | 79 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 63 |
| San Jose, CA | 59 |
| New York City, NY | 58 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Albuquerque, NM | 39 |
| Saint Paul, MN | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Ryno "RynoGT4" GT4 (@rynogt4) reported I'm glad that @comcast's service has been so bad this past week that not only can I stream without buffering a ton but now I can't watch streams without buffering a ton
- Ryno "RynoGT4" GT4 (@rynogt4) reported
I should be getting 700-800 down but I'm currently getting around 20Unless you use @Xfinity's own speedtest in which everything's fine go **** yourself :)
- John Rebstock (@dilbert719) reported
@AntSanPhilly @NHLFlyers I'm watching Survivor Series, and just checking in on the misery here and there. (Doesn't help that I'm out of town, and Xfinity Stream randomly decides I don't get to access the service I paid for when I'm traveling.)
- Jennifer Devon (@JenniferADevon) reported
@RycroftMark @Avalanche @comcast And we still have months left on our contract. This really really sucks.
- Trainermix (@Trainermix11) reported
@CollinRugg I have owned apple iPhones and purchased from iTunes solely for the past 15 or so years. What and eye opener back when they took Parler down, now this… I’m so sick of the activism in business. I would buy a Tesla phone, ditch Apple, Verizon and Comcast etc.
- Mike Tyworth (@MTyworth) reported
Sigh, FS1 craps out on @Xfinity again. All other channels fine. Not even going to waste my time dealing with their inept tech support.
- Primitive Race (@primitiverace) reported
I got a sales call from @Xfinity 5 Nov to upgrade my internet. 4 accepting the offer they would credit my account $80 for data usage. I accepted. They never credited my account. On the 24th I was told it would be credited again. After 2 more calls they issued $40. Bait & switch
- Doug Merriman (@douglasmerriman) reported
Gotta love how @Xfinity streaming via the app was down for several days now my internet went from 1300 mbps to 80mbps. #notcool #getyouracttogether
- Guenjer Moesley (@T_sley) reported
1 month later, a gazillion calls to customer service and multiple promises of "we'll call you back" from agents I speak with over the phone, I still can't get my issue resolved with @Xfinity. Unbelievable.
- Lane Departure Warning (@the_center_lane) reported
@Xfinity @comcast @Xfinity service stinks! I can’t believe you jacked the prices up so much. I thought I was a valued customer!
- John Trebilco*ck (@JohnTrebilco*ck) reported
@ComcastFL @Xfinity Still waiting for an explanation as to why no Comcast service on sanibel after the promise of 11/22??? Just let people know what’s going on…
- Manuel Reyes (@TeufelJaeger) reported
@Xfinity Won't even consider your service as long as you advertise with Twitter.
- Eva 💚🌱 (@Eva_02_22) reported
@Xfinity My WiFi is ridiculously slow all day. Wtf?
- Lane Departure Warning (@the_center_lane) reported
@comcast @comcast @Xfinity service stinks! I can’t believe you jacked the prices up so much. I thought I was a valued customer!
- Frank_Andrzejewski (@safetyfrank) reported
@Xfinity Hello. Long time customer here. Our streaming app hasn’t worked properly since Thanksgiving. Now it isn’t streaming “live” anything. We were on with support for thirty minutes to no avail. No answers.
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