Get your Passport Application Status (2024)

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Travel.State.Gov > U.S. Passports>Get a Passport Homepage>Get your Passport Application Status

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  • Apply for your First Adult Passport

  • Apply for a Child Under 16

  • Apply as a 16 or 17 Year Old

  • Get My Application Status

  • Get a Passport Card

  • Respond to a Letter or Email

Enroll in email updates about your application status

Enroll in email updates so you know when your application status changes. Use the following information to check your status and enroll in updates:

  1. Last Name
    • Include suffixes (ex. JonesIII, PattonJr, etc.)
    • If you have a hyphen in your name, enter it with and without the hyphen if you cannot find a status update on the first try. (ex. Jackson-Smith, Jackson Smith, or JacksonSmith)
  2. Date of Birth(MM/DD/YYYY)
  3. Last Four DigitsofSocial Security Number
Application StatusDescription
Not Available

This update may mean your application is:

  1. Not yet at a passport agency: It may take up to 2 weeks from the day you apply until your application status is "In Process."If you applied in person or renewed by mail, your application is delivered to a mail facility, your payment is processed at an intake facility, and your application is entered into our system and sent to us. If you renewed online, your payment is processed and your application is entered into our system.
  2. In our system, but we are experiencing technical issues: If you see "Not Available" after 2 weeks, we may be experiencing a temporary, technical issue. Wait several hours and try to check your status again.
  3. In our system, but you need to re-enter your name: If you have a hyphen in your name, enter it with and without the hyphen. Enter all suffixes in your name.
In ProcessYour application is being reviewed at one of our agencies or centers. The length of time your application remains In Process depends on the service you selected and ourcurrent processing times.
ApprovedWe have finished reviewing your application and will begin printing your completed passport.
Passport MailedWe are sending your passport to the address you provided on your application. Check ourOnline Passport Status Systemfor the tracking number if you applied for a passport book. Save or write down your tracking number now. Future status updates will not include your tracking number.
Supporting Documents MailedWe sent your supporting documents via First Class Mail to the mailing address you provided on your application. These documents include a passport, birth certificate, or naturalization certificate.
Application StatusDescription
Additional Information Needed

We sent you a letter and/or email asking you for more information to complete your application. Your application is on hold, and your processing times may be delayed. Follow the instructions in the letter and/or email. You must respond within 90 days of the date on the letter and/or email. Use the tips and reminders on the How to Respond to a Letter or Email webpage.

Information Received, In Process AgainWe received the information we asked you to provide, and your application is being reviewed again at one of our agencies or centers. Your processing times may be delayed because your application was on hold while you sent us the information.

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Help! What Should I Do If:

My passport was "Mailed" but I have not received it

If you have waited over two weeks since we mailed your passport, call us at 1-877-487-2778(or1-888-874-7793if you are deaf or hard of hearing).

We will help you complete a special form (known as the DS-86 form) which is a signed statement that you didn't receive your U.S. passport.

You must complete the DS-86 form within 90 days of the date we issued your passport. After 90 days, you must reapply and pay all fees, by law.

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I applied and need my passport sooner than I thought

Call us at1-877-487-2778(or1-888-874-7793if you are deaf or hard of hearing). You’ll need either your application number or your last name and date of birth.

  • Get expedited service for $60.
  • Get 1-2 day delivery of your completed passport book for $19.53. One-to-two day delivery is not available for passport cards. We only send cards via First Class Mail.

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I changed my mailing address

Do not contact us if your address changedafteryou received your passport.

Contact us only if your mailing address changed while you are waiting for your passport.

If you want to receive your passport at an address other than your own, we will send the passport “In Care Of” someone else who lives at that address.

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I have not received my supporting documents

If you have been waiting more than 8 weeks for your documents, call us at1-877-487-2778to report that you have not received your documents.

If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document.

Contacting Us If You Have Urgent Travel

Check your application status onlineand sign up for updates via email. How our contact center can help you depends on your travel date, and if you have applied or not yet applied...

[READ MORE]

I'm traveling in 14 days or less.I'm traveling in more than 14 days.
Call 1-877-487-2778. You must have an appointment to go to a passport agency or center. We cannot guarantee an appointment will be available.

Call only if:

  • You are changing your mailing address.
  • You want expedited service.
  • You want 1-2 day delivery of your completed passport.

Enroll in email updates about your application status.

I'm traveling in 14 days or less.I'm traveling in more than 14 days.
Make an appointment online to go to apassport agency or center. We cannot guarantee an appointment will be available.Make an appointment online if you need a foreign visa within the next 28 days. We cannot guarantee an appointment will be available.
  • Representatives are available Mondays through Fridays from 8:00 a.m. to 10:00 p.m. Eastern Time, and Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Eastern Time. We close on federal holidays.
  • Our primary number is 1-877-487-2778. Se habla español.
  • If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
  • Contact your local U.S. embassy or consulate if you are applying outside the United States.

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Frequently Asked Questions

You cashed my check. Why is my status still "Not Available"?

Still In Transit: Your application status is "Not Available" because your application is still in transit to a passport agency or center. After you apply, your application is:

  1. Delivered to a mail facility. Your tracking number may say that your application has "Arrived" at the mail facility.
  2. Sent from the mail facility to an intake facility where your payment is processed (check is cashed).
  3. Sent by the intake facility to a passport agency or center.

It may take up to 2 weeks from the day you apply until your application status is "In Process" at one of our passport agencies and centers.

Problem with your Application: In some cases, it may take longer than 2 weeks if our intake facility finds a problem with your application. We will contact you if we need more information.

Technical Issue: We may have a temporary, technical issue with our system. Please try again in several hours.

Entering Your Last Name: If you cannot find a status update on the first try, make sure the name you enter is spelled the same as the name you provided on your passport form. If you have a hyphen in your name, try entering your name with and without the hyphen.

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Why does my status say "Mailed" if I just applied?

Your status may be "Mailed" if you received a new passport in the last 180 days, and you are re-applying for a new passport. For example, you may need to useForm DS-5504 if you need to Change or Correct Your Passport. It may take 2 weeks after the date you apply on Form DS-5504 for your status to change to "In Process."

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Why does my status say "In Process" after it was already "Approved"?

You may see this update if we discovered a problem we need to fix during our final review of your passport. We are fixing the issue and preparing to print a new passport for you.

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Will I receive my new passport and my documents back in one envelope?

You will get multiple mailings. The number of mailings depends on what document(s) you asked for.

Passport Book:You may get your new passport and citizenship documents in two mailings.You may wait 8 weeks after getting your passport before you get a second mailing with your citizenship documents. We will return the passport book using a trackable delivery service.

Passport Card:You may get your new passport card and your citizenship documents in two mailings.You may wait 8 weeks after getting your passport before you get a second mailing with your citizenship documents. We only send the passport card via First Class Mail. We do not send cards using 1-2 day delivery services.

Both a Passport Book and Card:You may get three separate mailings:

  1. New passport book
  2. New passport card
  3. Citizenship documents

Contacting Us:If you have been waiting more than 8 weeks for your documents, call us at1-877-487-2778to report that you have not received your documents.

If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document.

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How do I know which location is processing my application and has my documents?

The first two digits of your nine-digit passport application locator number allow you to know which agency or center is working on your application. You can find your application locator number by checking ourOnline Passport Status System. The unique digits for each of our agencies and centers are below.

LocationFirst Two Digits of Application LocatorNotes
Arkansas Passport Center65
Atlanta Passport Agency74
Boston Passport Agency10, 73
Buffalo Passport Agency77
Charleston Passport Center34-39This center reviews and processes passport applications but is not open to the public. You can contact this center by mail at: 44132 Mercure Circle, PO Box 1031, Sterling, VA, 20166-1031
Chicago Passport Agency18
Colorado Passport Agency17
Connecticut Passport Agency14
Dallas Passport Agency55
Detroit Passport Agency56
El Paso Passport Agency78
Honolulu Passport Agency12
Houston Passport Agency79
Los Angeles Passport Agency50
Miami Passport Agency51
Minneapolis Passport Agency54
National Passport Center45, 71
New Orleans Passport Center40-42
New York Passport Agency11
Philadelphia Passport Agency58
San Diego Passport Agency76
San Francisco Passport Agency57
San Juan Passport Agency67
Seattle Passport Agency53
Vermont Passport Agency75
Washington Passport Agency19
Western Passport Center61-64
Special Issuance Agency80Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.

Last Updated: June 12, 2024

Contact Us

Processing Times

Routine:6-8 weeks*

Expedited: 2-3 weeks and an extra $60*

*Consider the total time it will take to get a passport when you are booking travel.Processing times only include the time your application is at a passport agency or center.

  • It may take up to 2 weeks for applications to arrive at a passport agency or center. It may take up to 2 weeks for you to receive a completed passport after we print it.
  • Processing times + mailing times = total time to get a passport

Urgent Travel:See our Get my Passport Fast page.

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Get your Passport Application Status (2024)

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