Premier Inn Coventry City Centre (Earlsdon Park) hotel, Coventry, United Kingdom - Reviews, Ratings, Tips and Why You Should Go – Wanderlog (2024)

+44 871 527 9318

https://www.premierinn.com/gb/en/hotels/england/west-midlands/coventry/coventry-city-centre-earlsdon-park.html?cid=GLBC_COVCCS

Review score

4.1

out of 5

Very Good

780 reviews

5/5SUSAN KELLY

•

Our room was huge! Clean, comfy beds what more can you ask for. Excellent service from the staff especially a young man called Michael who had a smile on his face from the beginning to the end of our stay. Considering the location the hotel was quiet and we had a good night's sleep.

5/5Mike Marks

•

Last minute stay. Heading north, but traffic hold ups meant that I would get to my destination until very late. Everywhere else on the way up was either fully booked or £170 for the night. This was very reasonable, available and in the city centre with nearby parking. Piad for breakfast and a late check out at 2pm. Popped to the local shopping centre for some retail therapy before going back to my car safely parked in the mega quiet car park 100m down the road for £5. Breakfast delicious. Staff friendly and welcoming. Room spotless. A quiet and restful nights sleep. No criticism. No areas for improvement. Very happy. Thank you

4/5Mike Greaves

•

Its a Premiere Inn!Spacious rooms, great bed and power shower.Fast check in and checkout.No maid service unless you ask and a limited supply of consumables although you can top them up at reception. These little things help keep the room rate down so I can live with it.The building is a converted college in an, let's say, uninteresting area.The building is quite interesting and part of it looks to be still used as a college and possibly a theatre. If I'd been staying longer i would have asked about its history.There's only 1 pub with decent beer nearby. Head right to the Aardvark. Lots of takeaways nearby.

3/5Mark Perkins

•

I'm a big fan of Premier Inns. I'm currently staying for work purposes. It's a nice place but there is one problem. Because the windows in the rooms don't open (not even a bit), there's no fresh air getting in. The result of this is that the rooms all smell of feet (I've stayed here a few times in different rooms). The air conditioning can adjust the temperature, but it's not bringing in fresh, clean air. Shame really...

2/5Brewster Ben

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Good bits: room clean, spacious and air conditioned. Breakfast very good.Not so good bits: self check in: this is an excuse to not need anyone greeting customers. Wouldn’t be as bad if the check in terminal was easy and intuitive to use. It wasn’t. Spent several minutes entering all our guest details online when I made the original booking. Did not expect to have to go through it all again when I got to the hotel. Surely the booking reference would suffice? Apparently not. Gave it up as a bad job when a manner of staff thankfully arrived. Turns out the process wasn’t much better. Sadly, the young lad came across as bored and disinterested as he then proceeded to question us chapter and verse again about the guest details, despite us having the reference number. This has never been an issue at any other of the Hotels in the chain. As mentioned elsewhere in reviews, some of the staff are in dire need of customer service training and this experience rather dulled the whole procedure which is usually friendly and cheerful. One of our group is elderly and walks with a walking frame, our Mr Cheerful put us on the top floor, pretty much as far away from the lift as it’s possible to get before being outside, and by the time we realised, we weren’t going to stock up on travel supplies to make the journey back to reception to ask for a change of room. Particularly when the prospect of dealing with Mr Friendly there when we arrived was a very real concern. We would have phoned down in any other hotel, but there are no phones in the rooms either - I suspect another opportunity to not interact with the guests any more than absolutely necessary. For a city centre hotel we expected a flagship place, but because of poor service it coloured the whole stay. The breakfast staff were different again - friendly and helpful - please get them to educate the check-in gang at least!