Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,837 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers, Cape Coral and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | Internet | |
| Fort Myers | Wi-fi | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | TV | |
| Cape Coral | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- rich markowitz (@elram1) reported fromMcGregor, Florida
@Xfinity hey when are we going to get updates on our outage here in Fort Myers? I have asked for updates and have not heard anything. No one has seen a truck.
- Tony in Paradise (@TUowlzFan) reported fromVillas, Florida
Anyone else having problems with their @roku losing connection? I've got a brand new @Xfinity xfi Gateway with wifi 6e. No reason I should lose connection every few minutes. All other devices run smoothly. DL speeds over 675...
- Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
- GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- #Believe #LoveHeals #meow š šŗ š“š¹š£š»āāļø (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Hugoās Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now youāre blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.š
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@ivysea8645 I had internet problems. Comcast went down for many many hours. I was late posting.
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad serviceā¦our family moved locally and instead of transferring service, they canceled itā¦I lost all my recordings and spent 7 hours trying to fix itā¦3 different techs said they did something on their end and it takes an hour to processā¦.a lie to end call
- Marianne ššššš #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- #Believe #LoveHeals #meow š šŗ š“š¹š£š»āāļø (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesnāt hire any American customer service reps and donāt care if they lose your service because their customer service overseas canāt help you - how very sad
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@Debr1049Debra I hope so. Looks like something bad happened to Comcast.š¤·
- CruiseWithBrian (@CruiseWithBrian) reported fromNorth Fort Myers, Florida
For over 3 hours, @xfinitymobile was down for count. Couldnāt make any phone calls. Hopefully no one was experiencing life threatening emergency because you couldnāt call for help. Xfinity has allot of issues and will lose many customers.
- anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
- Todd Maurer (@ToddMaurer) reported fromCape Coral, Florida
@XfinitySupport in 33914 post HurricaneWater - restoredPower- 90% restoration by tomorrow Xfinity- down and "we know you are down" no updates or eta
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ryno "RynoGT4" GT4 (@rynogt4) reported
I'm glad that @comcast's service has been so bad this past week that not only can I stream without buffering a ton but now I can't watch streams without buffering a ton
- Ryno "RynoGT4" GT4 (@rynogt4) reported
I should be getting 700-800 down but I'm currently getting around 20Unless you use @Xfinity's own speedtest in which everything's fine go **** yourself :)
- John Rebstock (@dilbert719) reported
@AntSanPhilly @NHLFlyers I'm watching Survivor Series, and just checking in on the misery here and there. (Doesn't help that I'm out of town, and Xfinity Stream randomly decides I don't get to access the service I paid for when I'm traveling.)
- Jennifer Devon (@JenniferADevon) reported
@RycroftMark @Avalanche @comcast And we still have months left on our contract. This really really sucks.
- Trainermix (@Trainermix11) reported
@CollinRugg I have owned apple iPhones and purchased from iTunes solely for the past 15 or so years. What and eye opener back when they took Parler down, now thisā¦ Iām so sick of the activism in business. I would buy a Tesla phone, ditch Apple, Verizon and Comcast etc.
- Mike Tyworth (@MTyworth) reported
Sigh, FS1 craps out on @Xfinity again. All other channels fine. Not even going to waste my time dealing with their inept tech support.
- Primitive Race (@primitiverace) reported
I got a sales call from @Xfinity 5 Nov to upgrade my internet. 4 accepting the offer they would credit my account $80 for data usage. I accepted. They never credited my account. On the 24th I was told it would be credited again. After 2 more calls they issued $40. Bait & switch
- Doug Merriman (@douglasmerriman) reported
Gotta love how @Xfinity streaming via the app was down for several days now my internet went from 1300 mbps to 80mbps. #notcool #getyouracttogether
- Guenjer Moesley (@T_sley) reported
1 month later, a gazillion calls to customer service and multiple promises of "we'll call you back" from agents I speak with over the phone, I still can't get my issue resolved with @Xfinity. Unbelievable.
- Lane Departure Warning (@the_center_lane) reported
@Xfinity @comcast @Xfinity service stinks! I canāt believe you jacked the prices up so much. I thought I was a valued customer!
